Discover the Luxury of Eurostars Madrid Tower in Madrid, Spain

Carlos Heitor Colmonero Bermudes

Jan 23, 2022

5

Excelente hotel, apresenta já algum desgaste mas continua a merecer 5*. A localização, atendimento, comodidades no quarto. Nunca estive numquarto com tanta coisa, camas muito confortáveis, WC super equipado, duche e banheira com um vitral para o quarto (que por opção pode ser fechado) e vista deslumbrante. Recomendo os andares superiores, embora se pague mais, e um pequeno almoço no 30° andar com o nascer do sol. Top

Sonia Santos

Jan 23, 2022

5

Bonito, confortável e com autocarro e metro à porta o que é uma vantagem considerando estar a 15/20 minutos do centro.

Pedro Oliveira

Jan 23, 2022

3

Hotel com equipe simpática , mas com necessidade de melhorar a limpeza . Na nossa cama o lençoltinha buracos para um hotel cinco estrelas não é algo q se possa encontrar .

Braz Costa

Jan 23, 2022

4

Excelente ponto de vista sobre Madrid. Péssimos espaços comuns como lobby e corredores. Quase claustrofobicos.

Teresa Carvalho

Jan 23, 2022

1

Este hotel é uma vergonha. Pediram-me o cartão de crédito como caução, debitaram-me 200 euros e até ao dia de hoje ainda não me devolveram o dinheiro. Já estou farta de reclamar. Dizem sempre que me vão devolver o dinheiro mas acabam por nunca o fazer. Isto é um caso de polícia! Vergonhoso!

Fernando Lopez

Jan 16, 2022

5

No necesito describir mi estancia porque ya he estado muchas veces. Desde su inauguración. Tanto en eventos empresariales como, sobre todo, de Ocio. Llevo casi 6 años fuera de España, y siendo nacido y criado en Madrid, elijo este Hotel por su calidad de servicio y eficiencia en el trato. Sin lugar a dudas lo RECOMIENDO. Mención especial a la Srta. Laura Estévez, que me gestiono la reserva como si me conociera de toda la vida. El lujo no está reñido con la sencillez. Prueba de ello es esta cadena de Grandes Hoteles. Bravo,

Jun Deng

Jan 16, 2022

5

The view is good and the bar downstairs is also good. The bed was comfortable and the bathroom had floor heating. I like it very much.

Hhsj14

Jan 09, 2022

5

Genial!!!! Habitaciones muy amplias y modernas convistas increibles. Limpieza y medidas covid excelentes. Buffet de desayuno muy completo. Parking amplio y de fácil acceso. Personal muy amable y dispuesto a facilitarte la estancia Merece la pena alojarse en este hotel . 100% recomendable

Rayco Herrera

Jan 09, 2022

4

Aunque tuve mala experiencia cuando me dieron la habitación por un error en la publicidad de booking, donde la habitación no tenía las vistas a la ciudad que había seleccionado sino a las otras torres, el hotel ha sabido atender mi petición y buscar una solución. En el restaurante todo perfecto.

Jose Antonio Llevot Santamaria

Jan 09, 2022

3

Para ser un hotel de cinco estrellas tiene algunas carencias. Lo peor las habitaciones, las habitaciones necesitan una puesta al día sobre todo el cuarto de baño. En el bar el servicio inexistente. El spa y el desayuno lo mejor. El personal de recepción muy bien.

Saamuu Perez Pozo

Jan 09, 2022

5

Todo perfecta. La habitación excelente, el trato de todos los trabajadores es muy bueno y, sobre todo el desayuno, ha sido espectacular. Una experiencia única e inmejorable.

Amadeo C. Garcia Garcia

Jan 09, 2022

5

Form part of Madrid skyline. Nice restaurant on the 30th floor.

Ingrid Lacatus

Jan 02, 2022

1

No vale lo que pagas. El personal no está calificado para trabajar ni en un hotel de 2 estrellas. La calefacción no iba, les pedimos que lo arreglaran, nos dijeron que en una hora estaría listo y pasamos 3 días sin calefacción. Los servicios que ofrecen son fábulas porque ni siquiera el servicio de lavandería se encargó de nuestra petición. Las instalaciones son fatales y el supuesto servicio de limpieza deja mucho que desear. Lo que más me sorprendió es que al pedir los servicios que ofrecían llamando a recepción estos decían "Cual es el número de habitación? Estupendo, muchas gracias" y acto seguido colgaban.

Thomas W.J.

Jan 02, 2022

5

Magnifico hotel. Vistas impresionantes. Cogimos una Junior suite. Desde ella se ve toda la sierra y parte de la Castellana. Salón con sofá y 2 sillones, cama doble grande y cómoda. Vestidor amplio. Baño con bañera de hidromasaje, ducha y WC en habitaciones separadas. Todas las amenities, batas y zapatillas. Sistema centralizado de luces, y para subir y bajar las cortinas. No fui capaz de encender solo el salón sin que se encendieran las luces de las demás estancias. Menú de almohadas. Mínima crítica: el plato de ducha se inclinaba hacia el lado opuesto al desagüe., lo que hace que se acumule un charco permanente dentro del plato. Gimnasio bien equipado en el piso 29 con buenas vistas mientras corres. Reserva previa en tiempos de Covid Desayuno Buffett bastante completo. Cambiaría la forma de pedir café y té y zumo. Deberían ponerlo para servirse libremente y no servido por los camareros, que a veces tardan. Si reservas el parking por la web, cuesta 19€ en vez de 25€

Oussama Elgharib

Jan 02, 2022

1

Soy cliente habitual corporate. El hotel ha perdido mucho calidad y es raro que mantenga las 5 estrellas. No hay botones ( dicen por el covid) si no fuese por youness que es un recepcionista de 10 me hubiera tocado cargar 6 maletas. Lo más increíble es que el agua de cortesía que te reponen hasta en un hotel de 3 estrellas y que reponian antes te dicen ahora que la ponen solo el primer día, duchas con más de 10 años ( desactualizados sin cambiar), water sin la manguera ni bidé. Si recortas en cálida de servicio no te mereces las 5 estrellas. No recomendable, ya no más.

Sahin Kurt

Dec 23, 2021

5

Today its our first day here and we were very kindly welcomed by Ferial. Very friendly and competent service. The good service was confirmed by the fact, that Ferial looked for the best room to fulfill our wishes. For the moment were‘re very hapy to be here in particular because of the good service by Ferial. In germany we say „Der erste Eindruck zählt“, what means the first impressions counts😉 Thanks! Hala Madrid! Vamos! p.s.: never seen someone say my name as sweet as Ferial☺️

Raf Raf

Dec 23, 2021

4

This is a very good hotel in Madrid, the best possible location, the price is reasonably good and you are sleeping over the clouds, my only remark is the very long waiting time for the check in, only one receptionist there handling a long queue of waiting customers, which is why I am not rating with 5 stars. Only 10 mins away from Madrid airport

Antonio Teixeira

Nov 23, 2021

5

Muito bom

Ran Ohayon

Nov 23, 2021

5

Very nice hotel - clean, looks good, nice people. A bit far from attraction.

JITESH MANIAR

Oct 31, 2021

1

I am right now staying in room 1522. The Air-conditioning is not working. I dialed the reception number 9000 and no one lifting the phone since last 20 minutes. I have had to go personally down to lobby to complain. But only one lady at reception . When I mention that why no one lifting the phone, she replies that she is all alone and lot of other work. This hotel has 400 rooms and seems highly understaffed. I asked for Duty Manager , and was informed that there is no one. At midnight finally they offer to change the room. But still are not sure if the air conditioning is working or not. Would definitely not recommend this hotel.

Marceblue Ramirez

Sep 03, 2021

3

Nice, clean and comfortable place. I didn’t feel this hotel is 5 stars. There was not welcoming drink , not corporal cream and hair conditioner. They didn’t mention you have to bring your own swimming cap to use the pool in the spa so you have to buy it. I would say all was ok but it didn’t fulfill the criteria for the price.

Ka Karima

Aug 20, 2021

5

We spent a 4 day stay at the Euro Star Madrid Tower hotel. We were extremely pleased with top service, top staff, and top cleanliness. Pleasant stays in spacious modern rooms and pleasantly surprised by a wonderful spa, 45 minutes of pure happiness! Perfect staff at breakfast. Hard working and very pleasant workers who deserve to be more numerous. And a big thank you to the breakfast waitress Samira who served us very well! The only downside is that the distance between the city and the hotel is 17 minutes by car.

José Guilherme Vieira

Jun 23, 2021

5

Vistas incríveis sobre a cidade. O staff foi sempre muito atencioso e disponível. Os quartos são muito confortáveis e completos. Nada apontar no serviço de limpeza. Pequeno almoço muito variado e de grande qualidade.

Colm Murphy

Mar 08, 2021

5

Amazing experience. The staff were extremely friendly and made the experience much more enjoyable. Fantastic time.

christianny Ferreira Nunes

Jan 23, 2021

5

Excelente hotel. Desde acomodações, restaurante e piscina. Além da vista ser muito linda.

Trave1ingBugz

Good hotel located just outside the city

4

The hotel is nice and clean with a good gym and great breakfast. The restaurant is also more than adequate and the staff are kind and friendly, I would recommend this hotel to anyone traveling for...

Kito9

Noisy business hotel

4

I have been in this hotel for a business meeting. if you do not want to see the city, it is fine. otherwise it is far away and difficult to reach the center. All togetjher it is a good quality...

Larry G

Above the Rest

4

My wife and I were touring Spain and chose this hotel in Madrid for one of our stops. It didn't disappoint, although it did have a VERY modern atmosphere which we very much enjoyed but could be less...

Supermercado

Perfect Views From Skyline Special Rooms

4

This hotel is somewhat remote from the city centre and may not suit first time visitors but this was no issue for us. Booking a Skyline room with great views towards la Castellana is an absolute...

letskeeptraveling

Very Helpful Hotel Staffs

4

Back and forth Madrid a few times from June to July this summer, spent 5 days in Eutostars Madrid Tower. Nice location nice view, good continental breakfast. What impressed me the most was their...

ronkR4384JP

Sterile, terrible service and depressing in every way...

2

Wanna be trapped in a glass tower with no outdoor space, windows that open or anything around? This is year place!!! No bar, restaurant or room service after hours and nothing in the vicinity...

Eurostars Madrid Tower, Madrid

Eurostars Madrid Tower

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