“The lobby gives a nice vibes and at night has a good ambiance. Our room was definitely in need of some touch up. Tv remote had no battery cover and one battery was missing.Rusty edge of the window and stained wall. At check-in we were told that we were missing two towels but that they would be brought straight to the room, they arrived the next day.cleanliness of the room wasn’t high end ( hair left in the shower, dust not removed from every surfaces ). The sliding curtains and do not close/black out completely. In 3 nights they changed our shower towels only once. In the Fitness Room some of the window handles are broken and cannot be opened ( the gym is in a greenhouse/conservatory type room, on a sunny day it gets very hot). There was a fan which didn’t work and some of the equipments showed in the picture are not there ( although there’s enough to enjoy a session ). We didn't try the breakfast so i can’t comment on that . The reception staff could be a little more informative and helpful.Value for money, I would say that it is definitely on the expensive side O lobby dá uma vibração agradável e à noite tem um bom ambiente. Nosso quarto estava definitivamente precisando de alguns retoques. O controle remoto da TV não tinha tampa da bateria e uma bateria estava faltando. Borda enferrujada da janela e parede manchada. No check-in nos disseram que estávamos faltando duas toalhas, mas que elas seriam levadas direto para o quarto, elas chegaram no dia seguinte. a limpeza do quarto não era de alta qualidade (cabelo deixado no chuveiro, poeira não removida de todas as superfícies). As cortinas de correr e não fecham/escurecem completamente. Em 3 noites eles trocaram nossas toalhas de banho apenas uma vez. Na Sala de Fitness algumas das maçanetas das janelas estão quebradas e não podem ser abertas (a academia fica em uma sala do tipo estufa/conservatório, em um dia ensolarado fica muito quente). Havia um ventilador que não funcionava e alguns dos equipamentos mostrados na foto não estão lá (embora haja o suficiente para desfrutar de uma sessão). Nós não experimentamos o café da manhã, então não posso comentar sobre isso. A equipe da recepção poderia ser um pouco mais informativa e útil. Valor para o dinheiro, eu diria que é definitivamente no lado caro”

“The lobby gives a nice vibes and at night has a good ambiance. Our room was definitely in need of some touch up. Tv remote had no battery cover and one battery was missing. Rusty edge of the window and stained wall. At check-in we were told that we were missing two towels but that they would be brought straight to the room, they arrived the next day. cleanliness of the room wasn’t high end ( hair left in the shower, dust not removed from every surfaces ). The sliding curtains and do not close/black out completely. In 3 nights they changed our shower towels only once. In the Fitness Room some of the window handles are broken and cannot be opened ( the gym is in a greenhouse/conservatory type room, on a sunny day it gets very hot). There was a fan which didn’t work and some of the equipments showed in the picture are not there ( although there’s enough to enjoy a session ). We didn't try the breakfast so i can’t comment on that . The reception staff could be a little more informative and helpful. Value for money, I would say that it is definitely on the expensive side”