Phone Number (323) 924-2440
Comfort Inn Naugatuck - Waterbury
716 New Haven Road, In the city center, Naugatuck, CT 06770, United States
Rating
3.9
Price Level
$$
Rooms
50
Pets
Yes
17
May

Comfort Inn Naugatuck - Waterbury, Naugatuck

Comfort Inn Naugatuck - Waterbury

Comfort Inn is conveniently located in the popular Naugatuck area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Wi-Fi in public areas, car park, pets allowed are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as wake-up service, desk, alarm clock, telephone, internet access – LAN (complimentary). The hotel offers various recreational opportunities. For reliable service and professional staff, Comfort Inn caters to your needs.

Comfort Inn Naugatuck - Waterbury

Price & Availability

Overall

Good
3.9
387 reviews
5
22
4
26
3
18
2
8
1
10

Customers Review

Value 4
Location 4.2
Cleanliness 4.1
Comfort 4
Neighborhood 3.7
Amenities 3.9
Condition 3.9
Quality 4
Recomendation 87.4%
“The saving grace of this place was that at least the staff were all friendly and helpful as they could be and it’s pet-friendly. As soon as we stepped off the elevator it was like we were in a totally different hotel in terms of cleanliness from the lobby. The carpets were atrocious, stained, dirty looking- thankfully the rooms have newish laminate flooring which looked fine and seemed clean. If you’re traveling with pets you’ll probably get stuck in or near the smoking room wing which is pretty pungent. I get that that’s not a huge deal breaker for some but just a heads up. Our room had a broken security lock which was freaky given that the room also had a bent window screen frame that looked like someone had previously tried to pry it open (it was a ground floor room). The walls are paper thin so prepare to listen to whatever your neighbor is listening to or talking about. The sheet flat sheet on the bed had a ridiculous amount of leg hairs on them. Not, like an “oops, housekeeping must’ve lost a single head hair on the comforter” amount; I’m talking like “somebody sprinkled a handful of leg hairs in the bed” amount of hairs. Fortunately the guy at the desk hand delivered a fresh set of sheets which was a life-saver. I just think for what you pay after pet fees that there are probably better kept hotels in the area that allow pets. When I booked this place I had just arrived in town after driving for six hours, was exhausted, and just needed a place to sleep but I still should have done some due diligence and read recent reviews. Had I done that, I would not have booked a room here. Obviously with Covid it’s a tough time to be a hospitality business but cleanliness should still be a priority in the middle of a pandemic.”
— Olivia-Matt Erickson-Hutchison
“Had to stay here for a night on a work trip. The room was clean and bed was decent. Other than that, everything else was bad. Mainly the obnoxious guests that were yelling and smoking at all hours of the night outside my room. They even came down to breakfast the next morning and almost had a fight in the breakfast area. Trash everywhere out in the parking lot and the gym had basically no equipment. I would be embarrassed if I was the hotel owner.”
— Keith Madruga