Had 2 nights stay at this beautiful hotel. Check in was very quick and easy. Very helpful staff. Lovely big and spotlessly clean room with a lake view which was absolutely stunning. The king size bed was so comfortable had a very pleasant sleep for both nights.Breakfast was very well organised covid safe and measures in place, very quick clearing and resetting the tables, large variety of breakfast. Highly recommend will most definitely be staying again. Perfect stay.

Had 2 nights stay at this beautiful hotel. Check in was very quick and easy. Very helpful staff. Lovely big and spotlessly clean room with a lake view which was absolutely stunning. The king size bed was so comfortable had a very pleasant sleep for both nights.Breakfast was very well organised covid safe and measures in place, very quick clearing and resetting the tables, large variety of breakfast. Highly recommend will most definitely be staying again. Perfect stay.

Um pouco afastado do centro, mas com ótimo serviços, bom bar e restaurante

Had 2 nights stay at this beautiful hotel. Check in was very quick and easy. Very helpful staff. Lovely big and spotlessly clean room with a lake view which was absolutely stunning. The king size bed was so comfortable had a very pleasant sleep for both nights.Breakfast was very well organised covid safe and measures in place, very quick clearing and resetting the tables, large variety of breakfast. Highly recommend will most definitely be staying again. Perfect stay.

Nos alojamos en este hotel por 4 noches, fue una gran estancia, el lugar era encantador. muy cerca de Barry ya unos 20 minutos en coche del centro de la ciudad, el personal era muy acogedor y servicial. Definitivamente regresaremos de nuevo.

We stayed at this hotel for 4 nights, it was a great stay the venue was lovely. very close to Barry and about a 20 min drive to the city centre the staff were very welcoming and helpful. Will definitely come back again.

My husband and I were greeted by two lovely young ladies on reception yesterday, they were very talkative and chirpy. The check in was very quick, then we discovered our room was a twin room even though we booked for a double bed, luckily they fixed this issue very quickly and apologised for the mistake so none of our time was wasted. Our room was fantastic, very clean and spacious. Would definitely recommend!

They only clean the room under request. Tv in the room did not work. Gym was closed. No socket to plug a laptop at the room desk. Very noisy during the night.... and it needs and update. Staff was good and helpful though.

My husband and I were greeted by two lovely young ladies on reception yesterday, they were very talkative and chirpy. The check in was very quick, then we discovered our room was a twin room even though we booked for a double bed, luckily they fixed this issue very quickly and apologised for the mistake so none of our time was wasted. Our room was fantastic, very clean and spacious. Would definitely recommend!

We stayed at this hotel for 4 nights, it was a great stay the venue was lovely. very close to Barry and about a 20 min drive to the city centre the staff were very welcoming and helpful. Will definitely come back again.

Estadia maravilhosa, o quarto estava arrumado e a cama muito confortável, a adorável garota Natalia da recepção foi excepcionalmente útil e nos registrou rápida e rapidamente. É ótimo que haja um rosto gentil na recepção. Recomendaria que a comida fosse ótima, a equipe foi adorável em geral 10/10

The location is excellent with easy access from the M4. Despite being surrounded by busy roads, the fact you can sit on the terrace looking at the peaceful scene of a lake with plenty of ducks and fish makes it feel very tranquil.After a drink on the terrace, you can wander around the lake to stretch your legs to absorb the atmosphere further. Dinner was tasty and staff attentive, and correctly ventilated. The room was attractive and comfortable.

Positives: The staff were very pleasant and happy to answer questions. A lovely looking venue. Dinner was very tasty, best thing about my stay! Conveniently located for my business trip.Negatives: I'm very surprised that The Copthorne is considered a 4-Star Hotel. The room I stayed in was dusty (surfaces, lamps, mirrors, TV, remote, telephone, curtains, windows, chair, cupboard), and there were streaks left on the surfaces which were quickly wiped down for the next guest (me).The desk and table were sticky in places, so I wiped everything down with anti-bacteria wipes. There were two towels in the bathroom which did not seem to be clean, and the previous guests soap was still found beside the shower. One of the bulbs above the sink would constantly flicker.Breakfast was fine, nothing special, was acceptable, but the juice that is served is very watered-down, and the coffee that was served was possibly the worst I have ever tasted. The water tasted like it had been over-boiled in a burnt pot.Not a bad place overall, but not what I was expecting, or should have accepted.

The location is excellent with easy access from the M4. Despite being surrounded by busy roads, the fact you can sit on the terrace looking at the peaceful scene of a lake with plenty of ducks and fish makes it feel very tranquil.After a drink on the terrace, you can wander around the lake to stretch your legs to absorb the atmosphere further. Dinner was tasty and staff attentive, and correctly ventilated. The room was attractive and comfortable.

Wonderful stay , room was tidy and bed was very comfortable, the lovely girl Natalia on reception was exceptionally helpful and checked us in quick and swiftly it’s great that there’s a kind face on reception. Would recommend staying food was great , staff were lovely overall 10/10

The location is excellent with easy access from the M4. Despite being surrounded by busy roads, the fact you can sit on the terrace looking at the peaceful scene of a lake with plenty of ducks and fish makes it feel very tranquil. After a drink on the terrace, you can wander around the lake to stretch your legs to absorb the atmosphere further. Dinner was tasty and staff attentive, and correctly ventilated. The room was attractive and comfortable.

Positives: The staff were very pleasant and happy to answer questions. A lovely looking venue. Dinner was very tasty, best thing about my stay! Conveniently located for my business trip. Negatives: I'm very surprised that The Copthorne is considered a 4-Star Hotel. The room I stayed in was dusty (surfaces, lamps, mirrors, TV, remote, telephone, curtains, windows, chair, cupboard), and there were streaks left on the surfaces which were quickly wiped down for the next guest (me). The desk and table were sticky in places, so I wiped everything down with anti-bacteria wipes. There were two towels in the bathroom which did not seem to be clean, and the previous guests soap was still found beside the shower. One of the bulbs above the sink would constantly flicker. Breakfast was fine, nothing special, was acceptable, but the juice that is served is very watered-down, and the coffee that was served was possibly the worst I have ever tasted. The water tasted like it had been over-boiled in a burnt pot. Not a bad place overall, but not what I was expecting, or should have accepted.

Sadly I must say that I regret staying here. Admittedly I knew there was no air conditioning before booking but the temperature in the rooms on the 5th floor was more than the temperature outside, and it was over 20c outside at night. Sleeping was impossible, even with a fan. The rooms were poorly lit, old fashioned lamps everywhere but none that bright, and the rooms themselves were very dated. Beds were OK. TV was huge which was a bonus. Tea and coffee facilities were OK. Room space was average. View was not good, but you can opt for a better view if you want to pay more. There was a mini fridge which was good and this worked pretty well for a small fridge. Bathroom was tired looking, and it was impossible to get cold water from the sink, so if you for example wanted to splash cold water in your face you had to use the bath. Shower was good, powerful and worked well. They provided some small soaps and very little shampoo bottles but when I asked for more on two occasions they had none, which seemed odd to me. Staff were polite but not as good as other hotels, I got the impression the staff were unhappy the whole time, they just gave that vibe, so us asking them for anything was just annoying them, for example if you have no soap say sorry, don't just say we don't have any and leave me there wondering what I can do next. Parking was good. Would not stay here again.

Assisti a um casamento o dia todo. A cerimônia foi adorável e bonita! A refeição sentada foi excelente com entradas de sopa, alimentação de jantar de frango e um cheesecake para a sobremesa. Estava lindo com champanhe para os brindes e vinho na mesa. O buffet noturno era muito bom. Excelente dia para todos.

Attended a wedding for the whole day. Ceremony was lovely and pretty! The sit down meal was great with soup starters, chicken dinner mains and a cheesecake for dessert. It was lovely with champagne for the toasts and wine on the table. The evening buffet was nice too. Great day over all.

The Copthorne Hotel Cardiff was adequate at best. The hotel is very dated in appearance and in need of a refurbishment. The food and drinks on offer were well priced and generous in portion. The quality of the food however was average with the breakfast being disappointing in quality. Had a good nights sleep but as with most hotels, the room lacked sockets and we had to hunt for towels in the morning. Fine for one night but wouldn't want to stay for much longer.

Muy buena atención.Cena deliciosa.

Un poco viejuno pero agradable para cortas eztancias

Nos dijeron 3 estrellas, pero es excelente!!!

Lo más incompetente de todo Gales está en este hotel, hemos venido por motivos de trabajo y hemos tenido mil y un problemas diferentes todos y cada uno de los compañeros, si puedes elegir no elijas este hotel para nada.

Recomiendo el hotel,muy buena atención

I stayed within this hotel on the weekend. When booking I stated it was for my 40 th birthday. When I arrived and went to our room which over looked the lake there was a plate beautifully decorated...

I stayed here recently for 4 nights. Cannot fault the staff. Every single person I came in to contact with smiled and said hello. Staff went out of their way to make my stay comfortable. The room was...

The hotel is easy to access from the M4 and surrounding roads, busy but quite, entrance and main public areas are all clean spacious and well maintained, unfortunately the bedrooms are tired with...

Stayed here for a week between Rugby matches so we could explore the area. The staff on reception were very friendly and welcoming and nothing was too much trouble for them during our stay. Covid...

We visited the Copthorne for Lunch with Santa yesterday 18th Dec and had the best time. The staff were amazing and made such an effort to entertain the kids, they were all up on the dance floor! The...

We have stayed at several Copthorne Hotels and this was the worst by far. The room and the communal areas were all very tired - threadbare carpets and torn wallpaper. Service could also do with a...

Nice hotel very comfortable beds. Nice to have shops and McDonald’s around so was nice to have a quick bite to eat after travelling. Me and my friend caught the C1 bus into town which were quite...

I was getting married on the 29th January 2022 and my family and I had booked rooms last year to stay here for the weekend got married at Pencoed House and a week before the wedding they contacted us...

Reception staff are very polite, helpful and welcoming. Bar staff are friendly and proper good at their job. The hotel is always clean and tidy with an emphasis on being Covid compliment. The food is...

Excellent service from Reception staff. Wake up call Very clean rooms. Excellent standard.Extra towels an coffee provided no problem Comfy bed nice pillows.big tv. Very comfortable stay. Happy.will...