Hilton Ponce Golf & Casino Resort

J Jones

Oct 25, 2021

2

Diamante pessoal ... aviso, eles vão tentar cobrar por um café da manhã quente. Eles nunca fizeram isso antes.O local está melhorando, ainda se recuperando do furacão.

Kimberly Evans

Oct 25, 2021

1

Fiquei com ela por 5 dias e 4 noites, 10/14 / 21-10 / 18/21, dei uma estrela para os cavalheiros e a mulher no momento da inscrição, assim como uma equipe muito simpática e profissional. Eu não posso e não vou tirar isso deles. É lindo nas fotos, as vistas dos quartos são maravilhosas dependendo de qual quarto você está, e entrar neste estabelecimento é maravilhoso, mas a piscina e a área da piscina não são mantidas limpas ou mantidas. Havia três cães perambulando pelos jardins e pela área da piscina, comendo comida de gente fora de suas mesas todos os dias. Os pássaros nas mesas enquanto você tomava o café da manhã era um desligamento definitivo, especialmente depois de pagar 22,99 por pessoa e ter que lutar para impedi-los de comer isto. A área da praia não era limpa nem atraente. As fotos eram atraentes, mas a realidade era menos do que eu esperava. e não sou difícil de agradar.

Lory Estrada

Oct 25, 2021

5

Todo muy limpio

Henry Ferrer

Oct 25, 2021

5

Todo limpio y acogedor.

Anibal Peña

Oct 25, 2021

5

Lugar muy acogedor. Los empleados muy atentos. Comida muy buena y si así lo deseas no tienes que salir del hotel.

J Jones

Oct 25, 2021

2

Diamond folks... warning, they will try to charge for a hot breakfast. They never had before.The place is getting better, still recovering from hurricane.

Jean Muriel

Oct 25, 2021

3

The property is currently outdated. It's a great size with multiple amenities but everything needs to be updated. Mosquitoes are a huge problem here, specially by the pool. Yes, it's Puerto Rico so it's expected to experience some biting...it's on a whole different level by the pool. The rooms are large but again, they need to be updated.

kimberly evans

Oct 20, 2021

1

I stayed her for 5 days and 4 nights,10/14/21-10/18/21,i gave one star for the gentlemen and woman at registration, as well as staff very nice and professional. I can not and will not take that from them. It is beautiful in pictures,the view from rooms are wonderful depending on what room you, and walking into this established is wonderful, but pool and pool area is not keep clean or maintained. There were three dogs roaming the grounds and pool area eating people food off their tables everyday.The birds on the tables as you eat breakfast was a definite turn off especially after paying 22.99 a per person, and then having to fight to keep them from eating it. The beach area was not clean nor appealing. Pictures where alluring but the reality was less than what i expected. and I am not hard to please.

Heidy Resto

Oct 18, 2021

5

Agradecida con el excelente servicio que nos brindaron. Muy amables y atentos.

Adizt Ochmc

Oct 18, 2021

5

Excelente! Quarto espaçoso e limpo. Quarto com varanda privativa e vista para o mar. O serviço e o tratamento dos funcionários são de primeira classe.

OneToughShark

Oct 18, 2021

1

Não tenho certeza de como isso é classificado como um hotel 4 estrelas. Check-in por volta das 7h no sábado, nosso quarto tinha itens sujos, o que me diz que o quarto não tinha sido devidamente limpo / higienizado (os níveis de Covid estão altos neste momento). Eu trouxe alguns dos itens para a recepção para que eles soubessem e eles perguntaram por que eu estava incomodando-os com isso. Fui buscar gelo, a máquina quebrou, então sugiro que eu use o do segundo andar, ou estava sem gelo ou quebrado. Domingo de manhã, tive que ligar duas vezes para conseguir uma cafeteira funcionando e outra ligação para pegar xícaras e café (lembre-se, eles estavam usados quando entramos no quarto no sábado à noite). Agora é terça-feira, o elevador está quebrado, a máquina de gelo ainda está quebrada e nosso quarto ainda não foi limpo, embora tivéssemos garantido o serviço diário. Nossa cafeteira substituta está funcionando, mas agora preciso localizar alguém para reabastecer as xícaras e o café. Estou realmente lutando para gostar deste lugar, as férias devem ser incríveis e relaxantes. Não correndo por aí tentando consertar coisas, localizar gelo, café, etc. Eles sugeriram que eu poderia comprar café no café. Não vou te aborrecer com a diversão que tive com o banheiro - desisti de tentar chamar as pessoas para consertar as coisas. E este é um resort quatro estrelas? Se as coisas melhorarem magicamente, atualizarei meu comentário.

Brigchellere Cartagena

Oct 18, 2021

3

No había agua. Bañis sucios. Super sucios

Adizt Ochmc

Oct 18, 2021

5

Excelente! Cuarto amplio y limpio. Habitación con balcón privado y vista al mar. El servicio y el trato de los empleados es de primera.

OneToughShark

Oct 18, 2021

1

I am not sure how this is rated a 4 star hotel.Checked-in around 7p on Saturday, our room had dirty items in it which tells me the room had not been properly cleaned/sanitized (Covid levels are high at this time). I brought a couple of the items to the front desk to let them know & they asked why I was bothering them with this.Went to get ice, machine was broken, then suggest I use the one on the second floor, it was either out of ice or broken. Sunday morning, had to call twice to get a working coffee maker and another call to get cups & coffee (remember, they were used when we entered the room Saturday night).It's now Tuesday, the elevator is broken, ice machine still broken & our room has not been cleaned yet even though we were assured of daily service.Our replacement coffee maker is working but now I have to locate someone to replenish the cups & coffee.I am really struggling to like this place, vacation should be awesome & relaxing. Not running around trying to fix stuff, locate ice, coffee, etc.They did suggest I could buy coffee at the cafe.I will not bore you with the fun I have had with the toilet - I gave up trying to call people to fix things. And this is a four star resort? If things magically improve, I will update my review.

Ricardo Bonafe

Oct 11, 2021

4

Buen trato y buena comida. El Casino con distanciamiento y buen trato.

Ricardo Bonafe

Oct 11, 2021

4

Bom tratamento e boa comida. O Casino com distanciamento e bom tratamento.

Rafael Rosario Rivera

Oct 01, 2021

4

Vuelvo a repetir la visita. Una buena experiencia, sus alrededores limpios y la habitación también, cómoda y espaciosa. Lo recomiendo👍.

Hector Delgado

Oct 01, 2021

1

The AC was not working well. It was 81 degrees in the room. They sent engineers twice and neither was able to fix it. After the first was unable to do it, I asked whether we could be moved to another room, but the response we got was, "Let's see what happens after we send the engineer again." By the time he was done not fixing it, we were too tired, so we went to bed, put the overhead fan on, and since it was the evening it had cooled down and at least the temperature in the room was bearable. We cut our stay by two days and left. For $300 you expect AC. BTW, if you eat in the restaurant by the beach, expect to be in Alfred Hitchcock's "The Birds." You have to protect your food. They're very aggressive, albeit beautiful. We won't be going back.

Chef Jack The Professional Driver

Sep 01, 2021

4

Excelente localização! Pessoal agradável e rápido! Praia particular - essa areia é formada por rocha vulcânica. Grande piscina com escorregador que é surpreendentemente rápida para seu tamanho. 2 banheiras de hidromassagem. A comida é acima da média, embora um pouco caro. Estacionamento pago a $ 11,50 / dia. Não sei por que 🙄🤔. Deve estar incluso no pacote de férias da JetBlue. Uma retenção de $ 50 / dia no cartão de crédito para despesas ocasionais (danos ao quarto). Camas confortáveis 🛌😀. Bom A / C. Grande pressão do chuveiro. Com uma localização central na ilha 🏝com fácil acesso à parte oeste, leste, norte ou centro da ilha 🏝. Cerca de 1,5 horas ao sul do Aeroporto de San Juan. Os carros de aluguel são acessíveis.

Winnie Fleming

Sep 01, 2021

5

Lugar fantástico! Eu só estive aqui por 2 dias até agora, o lugar é enorme. Os restaurantes são fantásticos, o casino é divertido, a piscina exterior e a área da piscina são o lugar animado para se estar! Ele veio aqui para Ponce Puerto Rico para minha viagem de aniversário anual e não estou desapontado em tudo. Ido fazer 18 buracos de golfe no seu campo de golfe privado segunda-feira, terça-feira vou visitar a cidade de Ponce e ver todos os locais e explorar lá. Hoje é tirolesa, e quase duas milhas de tirolesa sobre as montanhas de Porto Rico. Estou muito satisfeito com minha escolha do Hilton Ponce Gulf and Casino Resort.

Winnie Fleming

Sep 01, 2021

5

Fantastic place! I've only been here for 2 days so far in the place is huge. Restaurants are fantastic, casino is fun, the outdoor pool and pool area is the happening place to be! It came down here to Ponce Puerto Rico for my yearly birthday trip and I am not disappointed at all. Going to do 18 holes of golf on their private golf course Monday, Tuesday going to visit the city of Ponce and see all the sites and explore there. Today is zipline, and almost two mile zip line over the mountains of Puerto Rico. I'm very pleased with my choice of Hilton Ponce Gulf and Casino Resort.

Chef Jack The Professional Driver

Sep 01, 2021

4

Excellent location! Nice and prompt staff ! Private beach ⛱that's sand is made up of volcanic rock. Big pool with slide that's surprisingly fast for its size. 2 Hot tubs. Food is above average though somewhat pricey. Charged parking @ $11.50/ Day. Not sure why 🙄🤔. Should be included in vacation package from JetBlue. A hold of $50/ Day on credit card for incidentals ( Room Damage). Comfy beds 🛌😀. Good A/C. Great shower pressure. Centrally located on the island 🏝with easy access to the West, East, North or Central part of the Island 🏝. About 1.5hrs south of San Juan Airport. Rental cars are affordable.

Samantha Westerwelle

Aug 01, 2021

5

The staff here are incredibly helpful and friendly. Didn’t have to wait for or think about anything. This was the perfect vacation for my best friend and I. Rooms were well kept the food at the poolside bar were phenomenal - especially the fish tacos. Would absolutely come back!

Maryliamis OConner Mercado

Jun 05, 2021

3

The person that helped us with the reservation was AWESOME! The person that drove us from the parking lot to the hotel was a nice person too! The people that helped us with the parking tickets were great too. The receptionist, not so good, even though they were not rude, the rest of the staff from the entrance to the lobby had better customer service skills that the receptionist. Shame.

Colin Ward

May 09, 2021

4

A very nice resort even in times of covid restrictions. Unfortunately the walls are not soundproof and the maid service is infrequent unless requested. Great pool, uncrowded beach, secure location, close to downtown Ponce which is nice. Restaurants are a bit pricey but the food is good. Overall recommended.

Sandra Hanses

Apr 15, 2021

5

We stopped here for a much needed laundry room. We did have to pay a couple quarters for the laundry, but there was a small room available for it with counter top. Nothing special. The casino is a typical small casino. The buffet was large and well worth it. Our girls ate what they wanted. The pools were huge, amazing and beautiful. I am writing this review a few weeks after my stay there so I'm a little fuzzy on all the details. But I remember a beautiful pool and Spa with lots of relaxing lounge chairs and shade. 5 stars for the pool and buffet. I stayed in PR for a total of 5 weeks between 2 visits. I left reviews as often as I could remember between all the rum drinks I had 😅. Take my reviews as you will. I was traveling with one other mom and 4 teenage girls. We had A GREAT time.

Jon Gillespie

Apr 01, 2021

5

Stayed at this resort for about a week. The resort is gorgeous and the entire staff is beyond welcoming and accommodating. The bartender Orlando is superb. Spent many nights having small talk with him while watching him almost single handedly serve the entire pool and restaurant area. What a wonderful guy he is. Give that man a promotion. We hope to see him and the entire staff again soon. Can't wait to come back!

Victor Lopez

Nov 01, 2020

5

Listo para negocio / ready for business.

Trip26890387600

Horrible vacations!

1

I booked one of the most expensive rooms and they didnât have it so I had to stay in the cheapest. At the check out they tried to charge me as if I stayed in the expensive room. Toilet didnât work...

PANCHO2006

Staying in Paradise!

5

IF you want to stay on Paradise, you must stay, at Hilton Ponce golf and casino. The staff, the food, and the many things to do, at the hotel. To name a few, Bikes, tennis, board games, gym, running...

Tourist02959888329

Best place to stay in the south of Puerto Rico

4

Great place to escape. Once there you donât need to leave the hotel because everything there is great. Food was great, bar area was great. If you need a couples escape o family retreat, ghis is a...

CaribConsult

Questionable condition of golf course

2

This used to be one of the best golf courses around. The last time we were there the course was in miserable condition....some idiot groundskeeper failed to notice the cutting machine was leaking oil...

Sue V

ð¤

4

Good, the customer service is excellent in front desk, bar and restaurant. But they can work with room clean services. The coffee of the restaurant very good and the valet parking staff too. I want...

G1486UBmarioc

Loud parties on Pool until 11:30 pm

1

I was there for 4 days and they had extremely loud parties every day until 11:30 pm. Very disappointed. I called the front desk and they said it was private parties and there is nothing I could do...

Hilton Ponce Golf & Casino Resort, Ponce

Hilton Ponce Golf & Casino Resort

Price & Availability

Overall

Customers Review

Hilton Ponce Golf & Casino Resort, Ponce

Hilton Ponce Golf & Casino Resort

Price & Availability

Travelers

Overall

Customers Review