“Hotel locate at the heart of Shanghai, easy to reach any shopping or commercial district. Subway station & also different kind of shopping area, is just few minutes walk. And all the rooms here can see the amazing views of the city, as it is the higher around this area. The room is clean & large, but a bit dated, and starting to get worn out such as the carpets in room. I like there was plenty of table spaces. And I know they did change the lighting in the room, as it used to be so dark in the room, even turn on all the lights. The Wi-Fi was stable & fairly fast. The gym facility is great. The 59/F club lounge view is magnificent, but it always too busy & too small for the size of the hotel, number of people allow to access the lounge & makes it hardly perk. The food during the evening cocktail is so-so, and almost everyday is the same. Impeccable services from the bell attendant to the front desk to the staff in restaurant and the staff in 59/F lounge. Specially professionalism services from the guest service manager, Jessica. Also from the restaurant manager, Jeffrey Zhou, Aviva, Eva & Adam. And great hospitality from the concierge Raven.”

“Beautiful view. Lounge is nice. Location is good.”