Sonesta ES Suites Chicago - Lombard
2001 South Highland Avenue, Near Yorktown Shopping Center, Lombard, IL 60148, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$
Rooms
144
Pets
Yes
20
May
Sonesta ES Suites Chicago - Lombard, Lombard
Sonesta ES Suites Chicago - Lombard
Located just 3.6 km miles from the Highland business district the hotel offers easy freeway access to I-88 with downtown Chicago only 32 km away. A pre-packaged breakfast is provided. Breakfast items include a muffin or Danish granola bar whole piece of fruit and a bottle of water. A coffee station is also available in the morning. Each suite features free WiFi and a fully equipped kitchen. This hotel features a seasonal outdoor pool 24-hour fitness centre sports court seasonal BBQ grill on-site laundry facilities free parking and a 24 hour business centre. Sonesta ES Suites Chicago - Lombard is a 20-minute drive from the Brookfield Zoo and Oakbrook Center Mall is a 10-minute drive away.
Price & Availability
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Overall
Wonderful
4.5
924 reviews
5
178
4
75
3
25
2
12
1
12
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.5
Amenities 4.5
Condition 4.5
Quality 5
Recomendation 92.9%
“I was very disappointed in this hotel. On hotels.com, this hotel has a “Superb” rating, but let me tell you that there is nothing superb about it. We were placed on a ground level unit, which I did not prefer because the area didn’t seem well kept. The ground floor room reaped of a terrible odor as if the carpet or walls had been wet and the water had not been properly cleaned up. The smell was horrible and truly indescribable. Additionally, there were dirt smearing on the various pieces of furniture - the couch, kitchen chairs and even the carpet. I was told that the room had been “cleaned” but it really wasn’t clean. It didn’t even smell like it had been cleaned. There was rust and wood chipping on the doors and part of the floors. The room just didn’t seem well maintained. We had selected this hotel for an extended stay, but we couldn’t stand the idea of having to stay in such living conditions for 3 weeks. The pictures you see on the hotel’s website are clearly when the hotel was new or recently renovated, but those pictures truly do not reflect the hotel that I was in is yesterday. I wish I would’ve captured pictures to share here, but I was too busy trying to load the car back up with our personal items and find other arrangements.”
— M P
“Hotel discreto, serviço de recepção muito simpático e simpático, a única falha é o serviço de quarto ... não é hoje e muitas vezes esquecem de fazer o stqnza”
— Gaetano Castelluccio
