Ocean Coral & Turquesa by H10 Hotels
SM 12, Mza 15, Lote 1-02, 1-03 Predio Maria Irene, Near Crococun Zoo, Puerto Morelos, 77511, Mexico
Rating
4
Price Level
$$$
房间
591
Pets
No
從 € 3,178.20
25
May
Ocean Coral & Turquesa by H10 Hotels, Puerto Morelos
Ocean Coral & Turquesa by H10 Hotels
下榻海洋珊瑚松绿石全包度假村，感受坎坤的独特魅力。 不论是商务人士，还是观光游客，都可以尽情享受酒店内的设施和服务。 酒店内设施齐全，包括免费房内无线网络, 24小时安保, 便利店, 每日客房清洁服务, 出租车服务等。 采用舒适设计，部分客房内可提供 平板电视, 镜子, 拖鞋, 烟雾探测器, 按摩浴缸等设施，让您在酒店享受惬意与舒适。 在享受舒适的客房之余，住客还可尽情使用酒店内的私人海滩, 健身中心, 桑拿, 室外游泳池, 水疗中心等休闲设施。 在 海洋珊瑚松绿石全包度假村 住宿期间，你会发现酒店内气氛温馨，服务一流，带给您宾至如归的感受。
Price & Availability
Select your room
Privilege Junior Suite ·
All Inclusive
Privilege Junior Suite (Sea View) ·
All Inclusive
Privilege Master Suite ·
All Inclusive
Privilege Royal Master Suite ·
All Inclusive
Privilege Honeymoon Suite ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
1188 reviews
5
10544
4
4524
3
1778
2
644
1
554
Customers Review
Location 4
Cleanliness 4.3
Comfort 4.2
Neighborhood 3.9
Amenities 4
Condition 4.1
Recomendation 64.4%
“1st time at this resort, ocean view room a must!! Not too big of a resort, beautiful & clean, directly on the beach. Plenty of restaurant choices, but our favorite was the buffet, the selection was great every night - especially mexican night! But the best part were the servers - Roberto, Edna, Rosaura and Evelyn, so attentive and make you feel like family. If you ever visit ask for to sit in one of their sections😁”
— Jocelyn Interiano
“Originally, since we booked a standard room we were placed in building 4. Immediately after walking into the room I could smell mold. I am VERY allergic to mold and started to have a reaction right away. We went back to the reception desk and upgraded to a privilege room (double the price), which we were told was not moldy. After speaking to other staff throughout our stay, we discovered that it was common knowledge that building 4 is moldy because during COVID they closed some of the buildings. I don’t understand why the hotel would place visitors in a mold filled room-it is dangerous and scary. Despite that, we had an okay-time. Food was hit or miss. The privilege area and lounge was nice. The beach was disappointing. Drinks were okay. We were disappointed in the wine-so we bought upgraded bottles. We had some really good service here and there. So after a couple days, we inquired at the privilege reception about staying another night or two because we had the time. This was a terrible experience. We probably spent 2-3 hours on our precious vacation and talked to 7 hotel staff about how to make this possible. Essentially, they determined to get the same rate-we had to book online. However, in order to book online you needed a 3 night minimum. We figured there should be some way to get around this with reception, especially because we were in one of the best rooms in the hotel and privilege status. We were like “Here’s our money, please figure out how to make this work”. They couldn’t do it. It was clear there was going to be quite a struggle to figure this out and we weren’t interested in pushing for the extra days anymore and we gave up. Overall, service definitely needs to be improved.”
— Jessica Maier
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