Experience Comfort and Convenience at Motel One Madrid-Plaza de España in Madrid, Spain

Motel One Madrid-Plaza de España

Calle de Tutor 1 Esquina Ventura Rodriguez, Near Principe Pio, Madrid, 28008, Spain

Rating

4.2

GreenLeader

2024

Price Level

Rooms

Pets

May

Motel One Madrid-Plaza de España, Madrid

Motel One Madrid-Plaza de España

Price & Availability

2 Մեծահասակներ, 1 Room

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Overall

Excellent

4.2

926 reviews

295

197

Customers Review

Value 4

Location 4.5

Cleanliness 4.4

Comfort 4.2

Neighborhood 4.3

Amenities 4.2

Condition 4

Quality 5

Recomendation 87.8%

“Reception is perfect: friendly and attentive. Very clean (important especially during Covid) My only doubt was: when I ordered Uber Eats, it looked like they were not happy with it 🤷‍♀️ I do not see a reason to phone to my room if there is s clear instruction in Uber Ets to leave it on my door. It s an additional touch point (a call) which I do NOT want to have. Me molesta”

— Elena Ru

“Absolutely delightful experience at Mercure. We arrived at midnight; 2 hours after our scheduled arrival and there was someone on ground to greet us. The room was impeccable, everything was nice and tidy. There were few tv station options but we could play our own music on the inbuilt speakers. Very friendly staff, well located and the gym was Icing on top of the cake.”

— Busola Okunoren

Customers review

Overall Excellent, 4.2

Value 4

Location 4.5

Cleanliness 4.4

Comfort 4.2

Neighborhood 4.3

Amenities 4.2

Condition 4

Quality 5

Recomendation 87.8%

Daniel Osborn

Sep 14, 2022

Good location and an outstanding breakfast with a massive range of olive oils. Guests have access to a very large and well equipped gym located just across the road. An iron wasn't available when requested in the afternoon meaning I had to go to the office the following day in an unironed shirt. The AC in the rooms is set to 20C, well below the 27 degrees reccomended by government. Despite turning it off, it always turns on when I'm out of the room at 20. This is not only awful for the climate but very wasteful given the ongoing energy crisis.

claire o'connell

Sep 14, 2022

I absolutely loved the hotel, staff and location- it was all fantastic! So close to everything, especially the main shopping street in Madrid. The breakfast was absolutely delicious and the staff were so helpful and friendly. As a gold member, I had a free room upgrade, bottle of wine and welcome gift- I felt so welcomed! I reccommend this hotel to everyone staying in Madrid ♡

Amanda Paiva Almeida

Jul 12, 2022

Good value of money and great location. The Hotel is pretty and the staff are very helpful and friendly. The location is perfect!! Out from the crowds, but still possible to do everything by walk. The room is big, clean and comfortable. Great shower as well. The cleaning was not perfect, I found hair in the toilet upon arrival and the room at the first floor can be a little noisy, as was possible to hear the guests passing by the stairs.

Claire Papadi

Jun 19, 2022

Stayed in this hotel during June 2022 for business reason. Hotel is conveniently located near Grand Via street (main shopping road) and between 2 metro stations. You can easily walk to main shop streets and great monuments. The room is quite spacious offering also a fridge and AC and TV. Do not expect a view as the hotel is practiically located among other buildings. The atmosphere is very nice, the staff very very friendly, wonderful breakfast with local food. The cafeteria restaurant seems ideal also for business meetings or a nice coffee with friends. It is highly recommended for a choice near Madrid city center!!!

Brianne Mariasamy

May 26, 2022

The most friendly and hospitable staff of a hotel I’ve ever been to. It was a pleasure to stay here. Personalised service. Highly recommended as the location is good too. Away from the crowds but central enough to easily get around Madrid.

Tina Thome

Sep 02, 2021

Staff precisa ser mais educado. Quarto pequeno porém limpo e cama confortável. Relativamente silencioso. Café da manhã bom, porém sem mudanças o que se torna enjoativo.

Fernando Meneses

Sep 02, 2021

Hotel com ótima localização, região central de Madrid, próximo à Plaza España e Gran Via. A partir dele é possível visitar, caminhando, a maioria dos pontos turísticos da capital espanhola. Quartos confortáveis e cama excelente! Café da manhã poderia ser melhorado — poucas opções e atendimento ruim, talvez pela falta de funcionários. Esse é único ponto negativo, na minha opinião.

Sarah Bento

Sep 02, 2021

Hotel confortável, preço justo, staff atencioso e café da manhã ótimo. Localização privilegiada. Na praça da Espanha. Pertíssimo das principais atrações do centro histórico de Madri. Super recomendo.

Gilberto Torrini Torrini

Sep 02, 2021

Experiência maravilhosa, apartamento espaçoso,confortável!!!! Café da manhã padrão Mercure excelente, próximo de tudo !!!!!!!!!! Agora o melhor é a equipe desta propriedade todos são muito amáveis e prontos a atender os hóspedes. Recomendo muito.

Edu87

Sep 02, 2021

Muito bom,ótima localização,em frente tem um Gino's e descendo a rua o templo Debod e palácio Real já indo pra o outro lado a gran via

Manuel MA

Aug 26, 2021

Buen hotel cerca del centro urbano histórico comercial de madrid. Ideal para fines de semana en hotel de buen nivel.

LOLI Cañestro

Aug 19, 2021

Porque el personal es maravilloso, te hacen sentir como en casa, Ramón te ayuda en todo, nos explicó donde ir, que bus coger, donde comer... Personas como él te hacen la estancia perfecta!. Gracias Ramón por todo!!! Y a todo el personal, un 10 para vosotros!!

Donika Viqa

Aug 17, 2021

Very clean and cozy. Staff is very friendly and helpful.

Busola Okunoren

Aug 10, 2021

Absolutely delightful experience at Mercure. We arrived at midnight; 2 hours after our scheduled arrival and there was someone on ground to greet us. The room was impeccable, everything was nice and tidy. There were few tv station options but we could play our own music on the inbuilt speakers. Very friendly staff, well located and the gym was Icing on top of the cake.

Angeliki Karava

Aug 05, 2021

Nice and clean rooms. Friendly staff. Convenient location. Limited food options if you want to dine in. On the other hand there is plenty of options across the road!!!

Carmen García Álvarez

Aug 02, 2021

Muy céntrico. No me parece que esté catalogado para cuatro estrellas. Muy eficientes los recepcionistas

Lu Liz

Aug 02, 2021

Equipa da recepção muito simpática e atenciosa, principalmente com as crianças. Ótima localização, com muitos restaurantes próximos. Sugeria opções de comida para criança no cardápio.

Carles Romero Portolés

Aug 02, 2021

Hotel muy centrico, buena atencion, pero justo en servicios. Cogimos una media pension, pero solo nos dieron una cena, y era solo una tabla de embutidos, pan y vermut.

Luis Carlos Portoles

Aug 02, 2021

Buena experiencia. Hotel moderno y funcional, muy céntrico y muy cuidado. La atención del personal, que es joven, muy satisfactoria. Habitación cómoda, con detalles. El desayuno servido de forma individual muy bien. Para repetir en la próxima visita.

Eduardo Mello Cantú

Aug 02, 2021

La habitación es cómoda, la limpieza es correcta, la atención del personal es buena. El gimnasio está ubicado fuera del hotel, pero la verdad es que está tan cerquita que es casi cómo dentro. Pero lo mejor de todo es la ubicación. Está en una zona tranquila pero cerca de todo. La razón de no dar las 5 estrellas es que al hacer la limpieza de la habitación, no se repuso algunos ítems de higiene personal.

MARISOL Villalba

Jun 02, 2021

Es muy agradable para tomar un vermut. El servicio es muy atento. Pero estuve este domingo y han subido demasiado los precios

John Bunka

May 02, 2021

Desayuno excelente. Servicio muy simpático. Mucho espacio para guardar distancia. Vistas agradables por las ventanas amplias. Ambiente muy agradable.

Jeromy-Yu Maximilian Chan (Jerry Yuyu)

Mar 15, 2021

Rooms are actually quite large, consider it is pretty down town. and very convenient location as can be access from different metro station and even a huge train station

Elena Ru

Oct 02, 2020

Reception is perfect: friendly and attentive. Very clean (important especially during Covid) My only doubt was: when I ordered Uber Eats, it looked like they were not happy with it 🤷‍♀️ I do not see a reason to phone to my room if there is s clear instruction in Uber Ets to leave it on my door. It s an additional touch point (a call) which I do NOT want to have. Me molesta

Kiko Arquer

Sep 02, 2020

Participei de uma palestra no Hotel e fui muito bem atendido. Ambiente limpo e confortável. A recepcionista Ana está de parabéns pela educação e pelo profissionalismo. Obrigado.

António Jaime Cruz Manteigueiro

Sep 02, 2020

Serviço excelente. Localização privilegiada. Ambiente fantástico. A repetir e recomendo vivamente.

Vladimir Pasev

Dec 30, 2019

Hotel with big rooms and good breakfast and very good service. Really perfect location.

Alessia Conte

Nov 05, 2019

My friend and I stayed at this beautiful hotel from November 1st until November 3rd. Last year I got for free 2 complimentary stays with breakfast included through the company I work for. The room was clean and spacious, breakfast had so many and yummy options, but who made the difference was Luis, he was very nice and kind to us and he also suggested few places where to eat. I also want to say that, by looking at his way to work, he is very professional and he works with diligence and always with the smile on his face. Thank you so much Luis, we will come back for sure :) We also want to say thank you to Angel, very nice man :)

Rachel Schaefer

Sep 12, 2019

Rooms are clean, contemporary, and spacious. Breakfast had a wide variety of delicious options. Location was convenient to visit the palace and get on hop on hop off tour bus. Staff are friendly and helpful. Really enjoyed my stay here! Would highly recommend.

Mohamed Elgawhergy

Sep 02, 2019

Newly Renovated hotel With Impecableand connectivity.The hotel offers Great and attentive service from all its staff. Angel was particularly attentive and helpful , he made sure we had a good stay and that allour needs were met quickly. He has been on the property for many years and he is one of the main reasons why we keep comingback to Mercure Plaza de España.Thank you so much Angel for all your courtesy and help during our stays.The newly renovated suite is well appointed and nicely furnished, with a wide range of amenities and a large bathroom with separate bathtub and shower. It also has a big terrace.However, there's an issue with the air conditioning that needs to be addressed please.House keeping are prompt and spotless, never had a single issue with housekeeping.Breakfast was very good, offering Spanish classic breakfast options and healthy food. The hotel offers passes to the health club right across the narrow street facing the hotel's entrance. The health club is big and offers all tbr equipment one might need for any workout.We are looking forward to our next stay.

Oana V

Jul 31, 2019

Great hotel. Our stay was really enjoyable and peaceful. The staff are lovely. Breakfast was delicious. The hotel is very stylish and well decorated. Beds are comfy. Location is great. Within a few min walking from Grand Via. Walking distance manageable to most central places.

Edward Green

Jul 13, 2019

A very nice business trip stay. They had a smart new check-in procedure which worked well. The breakfast was very nice with lots of choice. Despite having lots of plastic packaging, I like the fact they had a little packed of anything you might need in the bathroom - I needed the toothpaste! There was a taxi outside whenever we needed one. 20mins from the train station, 40 mins from the airport. Overall, very pleasant stay.

נתנאל אילוז

Jul 03, 2019

Good large room. Very clean and high level of service. Nice and helpful staff too. Close to metro station and lots of bus line.

marcbetjes

Nice hotel

nice hotel and friendly staff, clean and big room / bathroom, breakfast ok , fresh and a lot you can eat, hotel nearby plaza d espania and easy to take metro. also a lot off restaurants in the...

chloejevans

Great!

Stayed here Feb 2019 for 3 nights and we had a pleasant stay. The hotel is clean and the location is great. It is very modern in and around the bar area, reception and the rooms. We didn't stay...

TonyGeorge67

A great position but a bit noisy

My wife and I have recently stayed at this hotel and found the room, professional service from staff plus also the positioning of the room to be first rate. The cleanliness of the hotel and also our...

KiranShing

Great location, peppy place, excellent service

Great location, two minutes walk from the happening Placa De Espanya. A smallish property, with very peppy feel at the front area as also the rooms. Rooms are also large and comfortable. Breakfast...

ChicagoPair

Nice place with friendly staff

The hotel is well located and walking distance to pretty much anything you would need. Room was clean and comfortable. Wi-fi worked well. Everyone wore masks in public unless actively eating or...

PhilipYos

Excellent stay

Great hotel with friendly staff. Smiles everywhere. Clean and well maintained rooms. Comfortable beds. Didnt hear any noice from the outside. Close to metro lines, You can also walk to many places of...

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