Luxury Hotel in Madrid - Barceló Emperatriz

Barceló Emperatriz

C Lopez de Hoyos, 4, Near U.S. Embassy, Madrid, 28006, Spain

Rating

4.7

Travelers Choice

2021

Price Level

$$$

Rooms

146

Pets

May

Barceló Emperatriz, Madrid

Barceló Emperatriz

Price & Availability

2 Մեծահասակներ, 1 Room

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Overall

Wonderful

4.7

652 reviews

961

194

Customers Review

Location 5

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.6

Amenities 4.7

Condition 4.8

Recomendation 81.9%

“Mau atendimento”

— Francisco Goarmon

“Great service and good food. Downside, only indoor option when there is good weather.”

— Diego Gomez-Llera

Customers review

Overall Wonderful, 4.7

Location 5

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.6

Amenities 4.7

Condition 4.8

Recomendation 81.9%

Diego Gomez-Llera

May 01, 2022

Great service and good food. Downside, only indoor option when there is good weather.

Pete Chollapand

Apr 22, 2022

We loved our stay here! The staff, location, and amenities were all excellent.

Marcello Fernandes

Apr 06, 2022

Visited Madrid to attend IE University and the hotel was a pleasure to be in. The front desk are friendly and helpful and the atmosphere was really good. The room was spacious and the bathroom was amazing; big and a great shower too. Breakfast was good, lots of choices and the coffee was excellent.

Luis A. Capo

Mar 26, 2022

WOW, great modern room with an oversized King bed. Clean, and extremely friendly staff. About 20 minutes in bus or train to the center of Madrid but you won't pay the price for staying there.

Mari N

Feb 17, 2022

We loved our stay there! Good location, nice staff, very clean rooms. The bed was huuuuge and super comfy. The highlight was the bathroom with shower and a bathtub and toiletries from Rituals. The only suggestion for improvement would be to have more lights in the room. Because the windows pointed to the inner yard, there was not much natural light. And the lights in the room were just not enough.

Nayr Costa

Jan 26, 2021

Bem localizado, perto das principais avenidas de Madri, restaurantes a poucos minutos à pé , pequeno almoço agradável, pessoal atencioso. Apenas os quartos poderiam ser maiores.

Carlos Guedes

Jan 26, 2021

Ótimo

Amar Guerfi

Jan 26, 2021

Eu sempre gostei dessa cadeia de hotéis. O Barceló Emperatriz está bem localizado, embora não esteja no centro. A decoração é feita com grande prazer, tanto no átrio como nos quartos. Na chegada me foi dado um quarto no primeiro andar de frente para a rua. Eu pedi uma sala mais silenciosa e mudei para o sétimo andar da sala que você pode ver nas fotos. O que eu gosto nesse hotel é que eles são muito atenciosos e agradáveis. É um prazer passar alguns dias aqui

Miguel Palminha

Jan 26, 2021

razoável e a bom preço

Marga Llamas

Jan 26, 2021

O hotel lindo e o serviço espetacular. Roscón de Reyes de violetas, delicioso. No próximo ano, repetimos.

Alexandra Red

Jan 26, 2021

É um hotel de luxo com um serviço brilhante e, além disso, é o melhor lugar para conferências. A sala tem todas as conveniências. No caso de precisar de alguma coisa, devo apenas informar-me e tudo o que for necessário estará no meu quarto. Fico feliz em ficar aqui como é calmo e pacífico. Sinto-me um pouco solitário em um quarto tão grande e posso sair a qualquer momento e apreciar a divina Madri. Então ... Aprovado, Barcelo Emperatriz))

Joaquim Fernández

Oct 26, 2020

Caro, obviamente. Pagas el sitio y el estar cerca de todas partes. No obstante, se nota la calidad en cada uno de los detalles. El poder salir del hotel y encontrarte en plena Milla de Oro es algo realmente delicioso y de agradecer. Habitaciones espaciosas y limpias, personal educado que está siempre atento a tus necesidades. Un auténtico lujo en el corazón de Madrid.

Joaquim Fernández

Oct 26, 2020

Caro, obviamente. Você paga pelo site e por estar perto de todos os lugares. No entanto, você pode ver a qualidade em cada um dos detalhes. Poder sair do hotel e se encontrar no meio da Golden Mile é algo realmente delicioso e para ser apreciado. Quartos amplos e limpos, funcionários educados e sempre atentos às suas necessidades. Um verdadeiro luxo no coração de Madrid.

Urban Traveler

Mar 20, 2020

Stayed for just a night on business matter and I loved the location of the building, its modern style and the friendly personnel. Definitely would come back next time in Madrid

Marta Mayoral Alonso

Feb 26, 2020

La estancia en este hotel es excelente especialmente por el personal tan cualificado, maravilloso y amable que tienen. Es de admirar la predisposición que muestran en todo momento. Sin duda es de las mejores estancias que uno puede elegir.

Giulia PPN

Jan 26, 2020

Inmejorable. Personal súper amable y habitación impecable. Nos sorprendieron con unos sombreros de paja sobre la cama y nos hizo mucha ilusión. También nos dejaron una tarta de cumpleaños para celebrar un aniversario. No tenemos ninguna queja. Queremos dar las gracias a uno de los camareros del restaurante que fue especialmente amable con nosotros :) (no recordamos bien el nombre, pero tiene barba hahaha) Ha sido una experiencia inolvidable, si volvemos a Madrid repetimos seguro.

Francisco Goarmon

Jan 26, 2020

Mau atendimento

Luis Fernandez

Jan 26, 2020

Muy buena cena, en un buen ambiente y con un servicio excelente. La tarta de queso sublime

Mario Penovi

Jan 26, 2020

Excelente. Muy buena atención y servicio. Ubicado estratégicamente a 50m del Paseo de la Castellana.

Jose Flores

Jan 26, 2020

Servicio excelente en un lugar céntrico de Madrid con una carta de calidad y una muy buena relacion calidad-precio. Recomendable al 100%!!

Jan Klaas

Jan 26, 2020

Rooms are small and basic. What i really dislike is the fake marble stuff in the bathroom. If real marble is too expensive, please stop pretending to be luxurious. Also we got a room on the first floor, so I heared way to much sound coming from the castellana (busy street). Would not recommend this hotel.

Patricia

Jan 13, 2020

Really good hotel, well located and friendly staff. I was particularly happy to go back there and see that they have changed those single use bottles to refill containers.

Sep 23, 2019

Stayed two nights. Pros: there are rooms available with spa tubs and huge terraces. The bed is huge and comfortable. But surprisingly not as much as you might think. The restaurant is very good for a hotel restaurant. I was very tired and getting over a cold and ate there both nights. cons. Service is pretty disorganized. I asked to have the room service tray removed (which they tell you to do) and three hours later it was still there. When I called about that, the woman I spoke with was apologetic, and someone came right away, so that was great. But I also asked about a slightly later checkout. She asked me to come to the desk, which I did. She said it was no problem. Regular Check out time came, and my room key didn’t work. The concierge fixed this, saying there was no trouble with my late checkout, I shouldn’t worry, it was just that the key had been assigned at checkin. Well but why wasn’t this changed? Whatever. I went to my room to pack. The front desk called. They treated me as though I had done something wrong, did not believe I had made the request. I hurried through my packing because who even knew what was going on . I went downstairs. They were hugely condescending about the situation and went over my bill with far more care than was really necessary, as though I might try to cheat them. It was unpleasant. When this was over, I was offered a “discount” on future stays - it was a sales pitch at check out. The whole thing just felt extremely tacky. I liked many things about this place but there are other options and I wouldn’t do it again.

Alina Vashchenko

Aug 28, 2019

Clean, cozy hotel. Good breakfast. Great terrace. The room was a bit small.

Augustina Valenza

May 13, 2019

We loved this hotel. Very clean and well kept, and the room and bathroom was a good size. Bed was super comfy too. The area was also great. Even though it’s in the city, and close walking distance to things- it’s also nice that it’s quiet and on a quiet side street. It was great to have a quiet and classy hotel to come home to after a busy noisy day.

Marga Llamas

Jan 26, 2019

El hotel es precioso y el servicio espectacular. El roscón de Reyes de violetas, riquísimo. El próximo año, repetimos.

Amar Guerfi

Jan 26, 2019

Siempre me ha gustado esa cadena de hoteles. El Barceló Emperatriz está bien ubicado aunque no esté en el centro. La decoración está hecha con mucho gusto, tanto en el lobby que en las habitaciones. Al llegar me dieron una habitación en la primera planta que daba a la calle. He pedido una habitación más tranquila y me han mudado a la séptima planta en la habitación que podéis ver en las fotografías. Lo que me gusta en ese hotel es que son muy atentos y agradables. Es un placer pasar unos días aquí

Henry Pinzon

Jan 26, 2019

After 3 trips to Madrid on the last 18 months I felt compelled to write this review. This hotel is excellent. Rooms are comfortable clean and functional. The service is EXCELLENT. I think it has been improving from my last trip. The terrace is a nice place to hangout finally the breakfast is a must to have. If you love food as I do you are not going to be desapointed.

Alexandra Red

Jan 26, 2019

It is a luxurious hotel with a brilliant service and moreover it is the best place for conferences. The room has all conveniences. In case I need anything,I should just let smb know and all required will be in my room. I am happy to stay here as it's calm and peaceful. I feel a bit lonely in such a big room and I may go out at any time and enjoy sight of divine Madrid. So...Approved, Barcelo Emperatriz ))

Sophie Harriet Symons

Jan 26, 2018

Five star experience. Stylish boutique hotel - great service. Small downside was the high cost of breakfast which we didn't try but everything else was perfect - nothing seemed like too much of an ask. Definitely recommend

Joana Aina P

A great hotel to stay in.

I was there with 3 friends for a shopping week end. Altogether was great. The staff was very nice with us, we had a little trouble with our booking and they could solve it inmediately. The free...

jmoessner

3 days in Madrid

I am a regular and I have stayed for business as well as for pleasure. The highlights of the hotel are the beds and the bathrooms. The location is excellent for business and for leisure. I have also...

Antti L

Very good hotel, excellent staff and superb breakfast

This is a really nice property, where Iâve stayed several times when on business in Madrid. Some bathrooms have slightly musky aroma and some bedrooms are slightly oddly shaped. The hotel is...

Asa0507

Good business Hotel

all what you need, nice rooms, good beds, good gym, decent breakfast, ideal for a business trip, friendly staff, bathrooms are well equipped, nothing is missing what you need for just a few nights...

Portugal1985

Excellent hotel in Madrid

Brilliant hotel in Madrid, located between Paseo de Castellana and the beginning of calle Serrano. The rooms are spacious and comfortable, with amazing bathrooms. All very clean and tidy. Breakfast...

ScottF1732

Two stays in one trip â¦ both exceptional!

We actually stayed here twice â¦ once at the beginning of our trip (tour with Insight Vacations) and also at the end for a couple more days in Madrid. Service & quality was exceptional both times! The...

zaritha2017

Friendliest hotel in Madrid!

Just a delightful hotel to stay at .In a lovely quiet area and with super friendly & kind staff.Phenomenal breakfast.The room & bed as well as the linen is super comfy.I loved it that you can open...

wissamg_86

Good

Great rooms and very kind and helpful staff. Didnt like their food and room dining comes in small portions compared to similar hotels. Noisy rooms especially those next to the housekeeping rooms. But...

AnutterTraveler

Nice hotel in Castellana neighborhood

This hotel is very modern and mostly a nice stay. The bed is awesome and in general the room itself is very modern. My key complaint and why it's not a 5 is the water supply which stinks to some kind...

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